Payment

If you have private health insurance that includes physiotherapy you can receive an instant rebate from your health fund through the onsite HICAPS terminal. For this to occur you will need to present your health fund card at each treatment session.

Payment methods accepted include:

  • credit card – Visa Mastercard Amex
  • EFTPOS
  • cash

Please note no medical referral is required unless the treatment is covered by:

Workers Compensation Claim – if your treatment is to be covered by a Workers Compensation claim please provide your Dr’s referral, your WorkCover Medical Certificate and your insurers details, including your claim number.  

Medicare Chronic Disease Management – if you meet the eligibility criteria you may be entitled to up to 5 physiotherapy treatments in a calendar year.  Your GP will be able to determine your eligibility and will need to provide you with the appropriate referral, which you will need to bring to your appointment.  There will be a small out-of-pocket cost, with the Medicare rebate able to be refunded immediately through HICAPS into your bank account.  You will need to bring your Medicare card and a card linked to a cheque or savings account (Medicare will not rebate onto a credit card)